The Mistake Most Owners Don’t Know They’re Making
You spent time writing your menu. You added your best dishes. You think it looks decent online.
But when your guest opens it on their phone?
Endless scrolling.
Missing descriptions.
Tiny buttons.
Modifier madness.
And guess what they do next?
They bounce.
No sale. No order. No idea why.
90% of Your Guests Order on Their Phones
Yep. It’s 2025. Most online orders come from mobile—especially for pickup and delivery. But most Toast menus were built from behind a desk… on a desktop.
This disconnect kills conversions every day—and most restaurants don’t even know it’s happening.
Signs Your Mobile Menu Is a Mess:
- Scroll fatigue (guests swipe 6+ times before adding anything)
- Modifiers with no grouping or default selections
- Text that’s too small or descriptions that get cut off
- Images that take too long to load (or none at all)
- Add-ons buried below unrelated choices
How We Fix It at Menu Coach Pro
This isn’t just about “design.” It’s about flow.
We rebuild your Toast POS menu specifically for mobile ordering behavior. That means:
✅ Menu items grouped by guest intent
✅ Smart upsells placed at the right step
✅ Clean item names and short, punchy descriptions
✅ Optimized images and prep time visibility
✅ Reduced scroll and decision time
Think of it like building a “sales funnel” for your menu—with your food as the closer.
Real Example: Rice Bowl Chinese Restaurant
When we optimized Rice Bowl’s mobile menu, we didn’t change the food or staff—we changed the ordering experience.
We:
- Reduced scroll time by 40%
- Grouped modifiers so guests could customize faster
- Added visuals to high-margin combos
- Streamlined checkout from 5 taps to 3
Result? A 67% jump in monthly online sales—and way fewer calls asking “what comes with this?”
Your Guests Want to Order Fast. Help Them.
If your online menu isn’t built for mobile, it’s built to lose.
Let’s change that.
👉 Request Your Free Toast Mobile Menu Audit
📱 We’ll show you how it actually looks—and how to make it better.
You don’t know what you don’t know—until your guests stop ordering.
– Tommy Nguyen
Founder, Menu Coach Pro
30-Year Operator @ Rice Bowl Chinese Restaurant
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